Trion Worlds has announced that Devilian patron members can claim special rewards from now through May 19th based on the length of their status as a patron. Players can look forward to Plunder Keys, Heroic Plunder Keys, Kavel’s Tears Supply Crates, Bloodshards and much more depending on the length of membership.
If your items do not arrive on your character immediately, they may be processing. Log out and then back in to speed up the process, or simply wait and they will be delivered to you when the processing is completed.
Read the specifics on the Devilian site.